What Do I Get With My It'seeze Website?
This is a question that comes up quite often. Our business model is a little different to most other web companies so we've aimed to cover the most common questions we get asked here.
At it'seeze Hull & Leeds, we have over 30+ years design experience, including 20 years in web design. We're supported by our team of developers and web specialists and together we produce bespoke designed, mobile responsive, cost-effective and fully editable websites.
You can find out more about us here.
How we work
With many web agencies you'll pay for a website upfront in one big lump sum, or possibly in a few staged payments. This isn't always ideal for cashflow and can be a big commitment for any business.
In most cases, you'll also have to pay the web agency or another supplier a monthly or yearly fee to cover your web hosting, domain, email, SSL certificate and back-ups.
Unless you're paying for a maintenance contract on top of your website and hosting fees, it's also likely that once the website is built and live, you'll be left to fend for yourself. If you want some advice or help, or to add another product, service or page, there may be additional costs too.
With it'seeze, you make an upfront payment - similar to a commitment fee or deposit and set up a monthly subscription. The upfront cost you pay is based on how many web pages you require.
This monthly subscription model is ideal for business cash flow as you know exactly where you are each month. These days we’re used to paying subscriptions for our services - from mobile phone contracts and Microsoft Office, to entertainment packages such as Netflix and Spotify.
A subscription means that you'll always receive ongoing support, training and help, tech upgrades, new and improved features and usability, as well as everything you need to keep your site running (domain, hosting, SSL, back-ups etc).
A bespoke, hand-coded website
Our sites aren't templates. They're hand built and designed to suit your business. We'll use our comprehensive briefing document to find out all about your business, allowing us to produce a unique website that reflects what you're looking for.
A really easy to use editing system
You may have used a content management system (CMS) before such as Wordpress or one of the self-build platforms. The it'seeze editing system has been designed and developed to be really simple to use. In fact it's really easy (hence the name!). No coding knowledge is required and we provide training and support for as long as you stay with us.
Everything required to keep your site running and up-to-date
Along with the design and build of the website and the easy to use content mangement system, we also provide everything you need to get your site up and running and functioning over the long term. This includes:
Your domain name purchased and your yearly renewals paid for (.co.uk or .com)
Up to five professional email addresses with a 1GB mailbox if required
Initial Search Engine Optimisation (SEO) for all pages (page titles/meta descriptions) to help you get found on Google
Access to built-in SEO and performance tools including setting up Google Analytics 4
Access to our Getty Images Stock Library for your website images during the build (if you don’t have photos you want to use yourself)
Secure, mirrored UK based hosting providing fast page loading speed
Website back-ups every time you make a change, plus the ability to restore previous versions of your website
Free SSL security certificate via Cloudflare for enhanced website security
Latest GDPR compliance plus ongoing GDPR updates
Training on how to update and edit your website
Ongoing tech updates for the website including adding new features as they're rolled out
Genuinely helpful support
Not a chatbot, not just email tickets. If you've got an issue or want some help you can pick up the phone or send an email and we'll do what we can to sort things for you. Real human interaction from local people who know your business.
If you can't get hold of us, there's the back up of our support team. You can call them on 01803 407470. They're available Monday to Friday between 9am and 5pm and are happy to deal with any questions you have.
Finally, there's our support website - available 24/7. It's packed with helpful videos, articles and guides on how to edit your site.
We've picked up a few clients from companies such as Yell who also charge a monthly fee for their websites. With a company such as Yell, you're effectively renting your website. It's theirs, built on their platform and you'll never receive a copy of the site at any time.
With it'seeze, once you've completed a minimum term that covers the initial cost of your site, you just pay on a month by month basis. If at any time you decide you want to leave and would like a copy of your website, you’ll receive a rip of the website code that your new web designer can integrate into their chosen system.
How much will it cost?
The cost of any website is dicatated by the scope of project. We cover this in more detail in our blog post 'how much should a website cost?'.
To keep things simple, we have 3 website packages that we use as starting points.
Plus Package - limited to 5 pages only, ideal for businesses with simple requirements. Costs start from £450 upfront and £35 per month*: https://www.itseeze-hull.co.uk/prices/plus-package/
Max Package - up to 10 designed pages + the option for you or us to add more as required. Ideal for growing SME businesses. Costs start from £550 upfront and £45 per month*: https://www.itseeze-hull.co.uk/prices/max-package/
Shop Package - everything in the Max Package + a built in shop system. Ideal for businesses looking to sell online. Costs start from £700 upfront and £55 per month*: https://www.itseeze-hull.co.uk/prices/shop-package/
Please note, these costs are just the basic starting points for any web project. We can always quote for additional pages or any paid extras at any time, including animated movement, image carousels, video backgrounds, Google review widgets and much more.
*All costs are ex vat
What about the website brief and content?
When it comes to completing the website brief and supplying content for the website (the written text for the pages and images), there are a few options you can choose from, dependent on how much time you're happy to commit.
Option 1 - Done By You: You create and submit all your content via our online content portal
This is a cost-effective option for businesses who already understand how to get the best from a website and have the time and skills to create content in-house.
We'll design and build your website based around the content and information you supply. We'll send you a link to our online content portal and you'll complete our website brief and provide the written content for the web pages, along with any branding / logo files, images, photography and video. We'll check things over before we begin the website build and we'll let you know of any issues or concerns we have.
Cost: No additional cost
Option 2 - Done For You: We help with content creation
We'll send you a more in-depth briefing document to complete which covers additional questions such as target audiences, competitors and much more. We'll also provide additional guidance on the written copy and images, check over the content you provide, advise on page planning and suggest edits or changes we think may help.
We can also arrange for your website copy to be written by a professional SEO focussed copywriter as well as managing professional photography or video and any other content that's needed.
As a rough guide we'd suggest a minimum of £200 + vat as a starting point for SEO copywriting and £250 + vat as a starting point for professional photography. Of course, any costs are dependent on the scope of the project so please speak to us about your specific requirements.
Cost: Dependent on the scope of your website project
Are there any other costs to consider?
We offer a range of additional features (paid extras) that you can choose to enhance your standard website package.
Our most popular paid extras include:
A bespoke temporary holding page while your new website is being built (From £60*)
A sequence of blending or fading images on the home page to highlight different services or offers (£50*)
Image or testimonial carousels (£50*)
Design and build of any extra website pages above and beyond the 10 included in our standard Max or Shop package (£45* per page)
Embed third party widgets such as booking systems or online reviews (From £20*)
Add background video to your website header (From £50*)
Add pop up or pop out content (£100*)
Create animated elements when scrolling through pages (£100*)
Looking for something that’s unique to you or your business?
If you have a Max or Shop website package we can quote for bespoke development. In the past we’ve created bespoke features such as online configurators that allow users to select different colour windows and doors and created complex forms that allow visitors to create and pay for an online Will.
As long as we have a detailed brief we can chat with our development team and produce a quote for the work required.
Please ask us for more information if you’re unsure about what’s included as a standard feature.
*All costs are ex vat
What additional services can we help with?
We have years of marketing and design experience, as well as a network of trusted suppliers and partners to help handle all your marketing requirements.
Our additional service include:
Enhanced website maintenance and content update packages
Done-for-you and DIY SEO packages
Social media set-up and management
Digital marketing and paid ads
Branding and logo design
Professional copywriting and blog writing
Graphic design and print production
We’re happy to chat about whatever you need.
Frequently Asked Questions (FAQs)
Click on the questions below to find out more.
Typically it takes around 8-10 weeks from start to finish to plan, gather, approve content and build your website. The quicker you provide all your content, the quicker we can start production.
A typical timeline may be as follows:
Website brief and content gathering / content creation: 2-3 weeks
Check content, upload, brief devolpers ready for build: 1 week
Design and build: 4 weeks (minimum 20 working days)
Final amends and adjustments: 1 week
If your briefing document is completed correctly and all information supplied is accurate, we’re highly confident that the end result will be as expected.
Producing wireframes or initial designs slows down the project and adds additional time (and cost). As our sites are so easy to edit, we can make any final adjustments once the website is built.
If you do require wireframes and a visual prior to the website build we can provide you with a quote for doing this.
When you’re ready to get things started, we’ll add your details to our admin system to set up your account. Once that's done, we'll send you an email link to sign up and agree the terms and conditions.
The link will also require you to pay the initial website fee along with any extras or bespoke work you may have chosen. You will also need to set up the direct debit for the monthly subscription.
This ensures that we have full agreement and commitment for the project before we get started on creating your site.
At our own discretion, we delay your monthly website subscription payment for a maximum of 2 months following sign-up. We believe that in the majority of cases this allows you time to create and gather your website content and submit it or send to us.
During those first 2 months following sign-up, we’ll be planning your site, working with you to get things moving and managing domains or email, as well as scheduling time to review your content.
Please be aware that your payments will start after 2 months regardless of whether your site is still in production or is not yet live. The quicker you can get content to us, the sooner we can schedule time for your website production.
The reason we ask that you supply all your content (text and images), discuss likes & dislikes and approve the briefing document prior to the website build is to minimise amendments before going live.
If there are minor changes to make such as a spelling mistake or something we’ve missed, that’s not a problem.
If you want us to make major changes or you’ve changed your mind on the design, layout, colour or content there will be additional costs for us to make any new changes for you.
We'll be honest, it's extremely rare that this happens however we're always happy to talk through any potential chnges. As mentioned in the question above about 'why won't I see an initial design?', we're confident that if the briefing document you've completed is accurate and that the likes, dislikes, colours, branding and questions around look, feel, design and target market have all been addressed accurately, the end result will tick all the boxes that your website visitors are looking for.
You can get a good feel for the standard of work we produce in our local portfolio.
You can select up to 10 Getty stock images for Plus website packages and up to 20 for Max & Shop website packages. Our Getty images are licenced for web use only and you need to select them during the website briefing phase / before the website build. We are unable to supply these images for other marketing use.
Your monthly subscription payments are fixed for the entirety of your minimum term (12 months for Max/Shop packages or 24 months for the Plus package). We guarantee we’ll never charge you more than your agreed upon plan.
Once you have completed your minimum term, your monthly price plan will continue for as long as you choose to stay with us.
If you want to cancel your website at any time after your minimum term, we just require 30 days notice and the completion of our cancellation form. If you'd like a rip of the website (code) to take and host elsewhere, we'll provide that for you once your cancellation is complete.
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