This is a question that comes up quite often. Our business model is a little different to most other web companies so we've aimed to cover the most common questions we get asked here. 
 

 Our experience 

At it'seeze Hull, we have over 30+ years design experience, including 20 years in web design. We're supported by our team of developers and web specialists and together we produce bespoke designed, mobile responsive, cost-effective and fully editable websites. 
 
You can find out more about us here
 
You can also take a look at our 5 star Google reviews and see our previous website work on our website. 

 How we work 

With many web agencies you'll pay for a website upfront in one big lump sum, or possibly in a few staged payments. This isn't always ideal for cashflow and can be a big commitment for any business. 
 
In most cases, you'll also have to pay the web agency or another supplier a monthly or yearly fee to cover your web hosting, domain, email, SSL certificate and back-ups. 
 
Unless you're paying for a maintenance contract on top of your website and hosting fees, it's also likely that once the website is built and live, you'll be left to fend for yourself. If you want some advice or help, or to add another product, service or page, there may be additional costs too. 
 
With it'seeze, you make a small upfront payment (similar to a commitment fee or deposit) and set up a monthly subscription. 
 
The monthly subscription model is ideal for business cash flow, you know exactly where you are each month. These days we’re used to paying subscriptions for our services - from mobile phone contracts and Microsoft Office, to entertainment packages such as Netflix and Spotify. 
 
A subscription means that you'll always receive ongoing support, training and help, tech upgrades, new and improved features and usability, as well as everything you need to keep your site running (domain, hosting, SSL, back-ups etc). 

 What's included? 

A bespoke, hand-coded website 
Our sites aren't templates. They're hand built and designed to suit your business. We'll use our comprehensive briefing document to find out all about your business, allowing us to produce a unique website that reflects what you're looking for. 
 
A really easy to use editing system 
You may have used a content management system (CMS) before such as Wordpress or one of the self-build platforms. The it'seeze editing system has been designed and developed to be really simple to use. In fact it's really easy (hence the name!). No coding knowledge is required and we provide training and support for as long as you stay with us. 
 
Everything required to keep your site running and up-to-date 
Along with the design and build of the website and the easy to use content mangement system, we also provide everything you need to get your site up and running and functioning over the long term. This includes: 
 
Your domain name purchased and your yearly renewals paid for (.co.uk or .com) 
Up to five professional email addresses with a 1GB mailbox if required 
Initial Search Engine Optimisation (SEO) for all pages (page titles/meta descriptions) to help you get found on Google 
Access to built-in SEO and performance tools including setting up Google Analytics 4 
Access to our Getty Images Stock Library for your website images during the build (if you don’t have photos you want to use yourself) 
Secure, mirrored UK based hosting providing fast page loading speed 
Website back-ups every time you make a change, plus the ability to restore previous versions of your website 
Free SSL security certificate for enhanced website security 
Latest GDPR compliance plus ongoing GDPR updates 
Training on how to update and edit your website 
Ongoing tech updates for the website including adding new features as they're rolled out 
 
Genuinely helpful support 
Not a chatbot, not just email tickets. If you've got an issue or want some help you can pick up the phone or send an email and we'll do what we can to sort things for you. Real human interaction from local people who know your business. 
 
If you can't get hold of us, there's the back up of our support team. You can call them on 01803 407470. They're available Monday to Friday between 9am and 5pm and are happy to deal with any questions you have. 
 
Finally, there's our support website - available 24/7. It's packed with helpful videos, articles and guides on how to edit your site. 
 
Full ownership 
We've picked up a few clients from companies such as Yell who also charge a monthly fee for their websites. With a company such as Yell, you're effectively renting your website. It's theirs, built on their platform and you'll never receive a copy of the site at any time. 
 
With it'seeze, once you've completed a minimum term that covers the initial cost of your site, you just pay on a month by month basis. If at any time you decide you want to leave and would like a copy of your website, you’ll receive a rip of the website code that your new web designer can integrate into their chosen system. 

 How much will it cost? 

The cost of any website is dicatated by the scope of project. We cover this in more detail in our blog post 'how much should a website cost?'.  
 
To keep things simple, we have 3 website packages that we use as starting points. 
 
Plus Package - limited to 5 pages only, ideal for businesses with simple requirements. Costs start from £350 upfront and £35 per month*: https://www.itseeze-hull.co.uk/prices/plus-package/ 
 
Max Package - up to 10 designed pages + the option to add more as required. Ideal for growing SME businesses. Costs start from £450 upfront and £45 per month*: https://www.itseeze-hull.co.uk/prices/max-package/ 
 
Shop Package - everything in the Max Package + a built in shop system. Ideal for businesses looking to sell online. Costs start from £600 upfront and £55 per month*: https://www.itseeze-hull.co.uk/prices/shop-package/ 
 
Please note, these are the starting points for any web project. As mentioned above, once we know the full scope of your requirements we can cost accordingly. 
 
*All costs are ex vat 

 What about the content? 

When it comes to supplying content for the website (the written text for the pages and images), there are also 3 options you can choose from, dependent on how much time you're happy to commit. 
 
Done by you 
We design the website based around the content and brief you supply. We'll send you a link to fill in our comprehensive website brief and you'll provide the written content for the web pages plus any images and video (if required). We'll check things over before we begin the website build and we'll let you know of any issues or concerns we have. This is a cost-effective option for businesses who have the time and skills to create content in-house. 
 
Done with you 
As above, however we'll provide additional help and support with the brief before you fill it in and extra guidance on the written copy and images you supply. We'll also check over the content and suggest edits or changes we think may help. Ask us for our additional services price list for more information on our 'done with you' options. 
 
Done for you 
We'll handle everything. We'll complete the briefing document (in conjunction with you) and we'll arrange for the website copy to be written as well as managing photography and any other content that's needed. Ask us for our additional services price list for more information on our 'done for you' options. 

 What additional services can we help with? 

We have years of marketing and design experience, as well as a network of trusted suppliers and partners to help handle all your marketing requirements. 
 
Our additional service include: 
 
Enhanced SEO aftercare packages 
Professional photography 
Social media set-up and management 
Video production 
Digital marketing and paid ads 
Branding and logo design 
Professional copywriting and blog writing 
Graphic design and print production 
 
We’re happy to chat about whatever you need. 
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